Practical guide
Before you ask for guidance
- Write down what you need help with.
- List your questions and any communications you received.
- Ask which documents to bring through a secure channel.
Resources
Information for a clearer way forward.
Prepare for your conversation, organize your questions and check official sources.
Prepare for your first conversation
Organize your questions
A petition for your family
Ask about the scope of the service, documents to organize and whether a legal evaluation is needed. Do not share sensitive documents in open messages.
Explore family petition supportOfficial sources
Verify before making a decision.
Immigration information can change. Check USCIS and avoid relying on messages without a verifiable source.
USCIS ↗ · Avoid scams ↗A good place to start
You don’t need all the answers to take the first step.
Carmen helps you find a service and the right way to reach us.